Vivienne Leih R.

Project Manager for Creative Agencies | Operations, Delivery & Systems

I take care of running your operations so you don’t have to. Keeping everything organized, efficient, and running smoothly behind the scenes so you can focus on strategy and growth. Most project managers track tasks. I make sure your agency actually delivers. On time, on scope, without things breaking behind the scenes. I partner with digital marketing and creative agencies managing multiple clients, tight timelines, and constant moving parts. When things start slipping, missed deadlines, messy handoffs, scope quietly expanding, I take full ownership of delivery to ensure seamless handoffs and client satisfaction. With me, your team knows exactly what needs to happen, when it needs to happen, and who owns it. Things stop getting lost. Deadlines stop drifting. You’re no longer chasing people for updates! I’ve worked inside agency environments where small gaps turn into expensive problems fast. That’s why I focus on fixing the source. Tightening workflows, locking in scope, and building structure so projects run predictably instead of reactively. Whether it’s a website design and development, graphic designs, ongoing marketing production, or cross-functional creative work, I ensure everything keeps moving without you needing to step in or put out fires. If your agency is growing and delivery is starting to feel messy, I step in, take control, and bring it back under control so you don’t have to. 🎯 Where I Work Best • Web design and development • Creative production and marketing assets • Social media operations • Cross-functional creative teams ⚙️ What I Handle • End-to-end project delivery and team coordination • Workflow design, SOPs, and system optimization • Scope control, timelines, and accountability • Automation and integrations (Zapier, Make) • Project systems (ClickUp, Asana, Trello, Monday, Notion) 🛠️ Tools • ClickUp, Asana, Trello, Notion, Monday • Figma, WordPress, Shopify, Webflow • Klaviyo, Mailchimp, Zapier, Make • Slack, Google Workspace, Zoom • Canva, Sprout Social, Hootsuite If you need someone to take ownership of delivery and keep your agency running smoothly, send me a message and let’s talk. ---------------------------------------------- Agency Project Manager | Digital Marketing Project Manager | Creative Operations Manager | ClickUp & Asana Project Manager | Agile Project Manager | Workflow & Systems Optimization