Rizalina C.
Top-Rated A+ VA | E-Commerce | Bilingual Medical VA | Admin VA | CSR
Need an A+ 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭? Hi, I’m Reese. With 20+ years of experience in BPO, administrative support, sales, and customer service, I know how to keep work moving in busy, high-volume environments. I support businesses with customer communication, inbound and outbound calls, appointment scheduling, follow-ups, operations, billing support, legal intake, sales. and backend admin tasks. I’m proactive, reliable, detail-oriented, and committed to delivering excellent results without needing constant supervision. 💼 What I bring: • Clear, professional communication • Strong attention to detail • High-volume call, chat, email, and customer support experience • Organized scheduling, follow-up, and administrative support • Legal intake and case-management support • A proactive mindset that helps solve issues before they escalate • Conversational Spanish • Typing speed: 40 WPM with 99% accuracy 🛠 Tools I’ve worked with: Google Workspace | Microsoft Excel, Word & Outlook Salesforce | eClinicalWorks (eCW) | CasePeer | Filevine | LeadDocket Dialpad | CloudTalk | GoHighLevel | Shopify | Podium | Zenoti | LiveChat Meta Business Suite | Trello | Discord | Dropbox Uber Eats Manager | DoorDash Merchant Portal I stay organized, follow through, and treat every task with care. If you need someone dependable to support your customers and keep your operations running smoothly, I’m ready to help. Let’s make it happen. ✨
Earnings and projects
An estimate from an earlier read
Last 6 months: $8.4k
Billed in all: $70,333$70k
$2.8k in the last 6 months
Across 4 contracts
Across 15 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 8% in Google Sheets
Ranked by MRR among everyone on Upwork with the skill.
- #31Call Scheduling307 freelancers · 🇵🇭 #11Top 10%🇵🇭#11 of 93
- #93Chat & Messaging Software924 freelancers · 🇵🇭 #39Top 10%🇵🇭#39 of 399
- #127Office Administration1,509 freelancers · 🇵🇭 #48Top 8%🇵🇭#48 of 516
- #151Medical Billing970 freelancers · 🇵🇭 #59Top 16%🇵🇭#59 of 414
- #173Customer Engagement1,530 freelancers · 🇵🇭 #79Top 11%🇵🇭#79 of 653
- #290Appointment Scheduling3,126 freelancers · 🇵🇭 #128Top 9%🇵🇭#128 of 1,416
- #427Team Management3,136 freelancers · 🇵🇭 #119Top 14%🇵🇭#119 of 849
- #499Appointment Setting5,158 freelancers · 🇵🇭 #222Top 10%🇵🇭#222 of 2,388