John Lloyd H.

I’ll be your next Shopify Order Processing Specialist, Customer Service Representative & Purchasing Assistant! If you're looking for someone who understands Shopify operations, order flow, and customer experience, you're in the right place. What are you waiting for? Just send me a message and let’s GROW your business! 🚀 With 5+ years of experience in Order Processing, eCommerce (Shopify & eBay), Logistics, and Customer Support, I bring accuracy, speed, and a customer-first mindset to every task. 🔹 Specialized in: ✅ Shopify Order Processing & Store Management ✅ Order Processing Specialist ✅ Customer Service Representative ✅ Appointment Setter ✅ Product Lister ✅ E-Commerce Customer Success Specialist 💻 Order Management & Customer Service | Logistics Coordinator 🔹 Shopify Order Management & Fulfillment 🔹 Order Entry & Purchase Orders 🔹 Shipping Address Verification (US, UK, Ireland – Royal Mail & Eircode) 🔹 Backorder Monitoring & Daily Order Audits 🔹 Logistics Coordination (3PL) 🔹 Customer Support & Issue Resolution 🔹 Graphic Design for eBay Products 🔹 Product Listing 🔹 Attention to Detail & Problem-Solving 💻 eCommerce Management / Product Specialist 📌 Shopify Store Management 📌 Returns & Exchanges (ReturnGo) 📌 Customer Journey & Retention Support 📌 eBay Management 📌 eBay Messages & Inventory 📌 eBay Order Tracking, Returns & Refunds 📌 Product Research & Listing ⚙️ Tools & Software Expertise 🖥️ Shopify | ReturnGo | Asana 🖥️ OMS | WMS | COS 🖥️ Zendesk | Slack | Amazon Chat | Gladly 🖥️ 3PL Systems | Nova | Flexport 🖥️ eBay ⚙️ Logistics Experience 🚛 FedEx | UPS | DPD | Diligent | Veho | Flexport ⭐ Recent Experience (Balsam Brands) 🔹 Worked as an Order Data Coordinator handling high-volume orders daily 🔹 Verified shipping addresses to ensure successful deliveries and reduce failed shipments 🔹 Monitored and managed backorders daily, coordinating with teams to avoid delays 🔹 Resolved shipping issues and escalations quickly through internal communication channels I am a proactive, detail-oriented professional who thrives in fast-paced environments. I have strong English communication skills (both written and verbal) and a problem-solving mindset. I work well under pressure, respect deadlines, and ensure top-notch customer service. Fast responses and efficient solutions are my priorities. 👉 Let’s connect and scale your store the right way!