Francis F.

I help CEOs and businesses improve customer follow-up, sales support, and day-to-day operations. Especially in Automotive and Ecommerce Industry. With experience in inbound and outbound sales, lead generation, CRM support, and customer communication, I bring a practical understanding of the work behind the sale, from lead qualification and follow-ups to CRM management, product listings, e-commerce support, and organized workflows. CORE SERVICES: • Automotive E-commerce Administration • Lead Generation & Prospect Research • Inbound & Outbound Sales Support • CRM Management, Lead Organization & Follow-Up Tracking • Customer Follow-Up & Communication • Automotive Product Listing & Catalog Support • SKU, MPN, Product Information, Pricing & Inventory Updates • Spreadsheet & Database Management • Customer Inquiry & Order Support • JDM Parts Research & Sourcing • Social Media Vehicle Listings | SMM • Marketplace Research, Cross-Checking & Negotiation I bring sales awareness, operational support, and strong attention to detail, focusing on automotive e-commerce, aftermarket parts, product listings, catalog management, and vehicle fitment data, while following client-provided sources, systems, and SOPs to ensure accurate information and organized workflows. If you need someone who can handle both customer-facing sales support and the product, CRM, and marketplace work behind your automotive business, let's talk. Thank you!