Shahryar S.

👋 Hello! I am a Microsoft Dynamics 365 CRM and Power Platform specialist with 8+ years of experience in designing, implementing, and optimizing Customer Relationship Management (CRM) solutions that drive business success. I specialize in Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform (Power Apps, Power Automate, Power BI) to help businesses automate workflows, improve customer engagement, and streamline processes. 🔹 How I Can Help You ✔️ CRM Implementation & Customization – Tailored D365 CE solutions to match your business processes ✔️ Customer Service & Sales Automation – Configuring Workflows, Business Process Flows, and AI-driven insights ✔️ Power Apps Development – Building custom low-code apps that integrate seamlessly with Dynamics 365 ✔️ Power Automate (Flow) Integration – Automating tasks between Dynamics 365, Outlook, SharePoint, and more ✔️ Data Migration & ETL – Using KingswaySoft SSIS, Azure Data Factory for seamless CRM data transfers ✔️ CRM Dashboards & Reporting – Creating Power BI reports to visualize business performance ✔️ Integration with Third-Party Systems – Connecting Dynamics 365 with ERP, SharePoint, Teams, Azure, and other platforms 🔹 My Technical Skills & Tools ✔️ Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service) ✔️ Power Platform (Power Apps, Power Automate, Power BI) ✔️ Dataverse (CDS) – Secure data management for Power Apps & Dynamics ✔️ Custom Development – C# .NET, Web API, JavaScript, MS SQL, SSRS ✔️ Agile & DevOps Practices – Sprint planning, task breakdown, CI/CD pipelines ✔️ Cloud & Security – Azure AD, OAuth, Role-Based Access Control (RBAC) 🚀 Why Work With Me? ✅ CRM & Power Platform Expert: Specializing in Customer Engagement (CE) & Power Apps solutions ✅ Business-Focused Approach: Aligning CRM strategies with your goals ✅ Scalable & Future-Ready Solutions: Ensuring long-term efficiency and automation ✅ Proven Track Record: Successfully delivered CRM projects across multiple industries 📩 Let’s Build a Smarter CRM Together! If you're looking for a Microsoft Dynamics 365 & Power Platform expert to help you automate, optimize, and scale your CRM, let's connect! 💬 Send me a message today, and let’s discuss how I can help you transform your business with Dynamics 365!