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Willington M.
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Willington M.

Top-Rated Customer Support and Operations Assistant | Loan Closer

Hello! I’m based in the Philippines with 15 years of proven experience delivering exceptional customer support to English-speaking clients via phone, email, and chat. My background includes expertise in Customer Service, Admin, Team Leadership, and Business Operations -- 💰 Loan Closer -- 👨🏻‍💻 Admin Assistant -- 💬 Phone, Chat and Email Support 🏅 10+Years of Expertise: Customer Service | Contact Center Industry (Doordash, Staples, Netspend, and Blue Mountain Loans) 🏅 6+Years of Expertise: Data Entry | Microsoft Excel and Google Sheets 🏅 6+Years of Expertise: Team Leadership 🤝 Customer Service Pro 💻 Efficient and Tech Savvy 🗣 Fluent in English 😊 Friendly and Professional 📚 Lifelong Learner Ready to bring dedication, efficiency, and a positive attitude to your projects! Let's work together towards success! 💪🏻⚡️

🇵🇭Tarlac City, Philippines$10/hr100% JSSSince Oct 2020

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,805 / 412k
🇵🇭Country#4,888 / 56.3k
Revenue, last 30 days
$1.6k

Last 6 months: $8.8k

World#27,233 / 412k
🇵🇭Country#4,103 / 56.3k
Total earnings
$47k

Billed in all: $50k

World#80,198 / 412k
🇵🇭Country#12,724 / 56.3k
Per project
$16k

$8.8k in the last 6 months

World#8,722 / 412k
🇵🇭Country#1,847 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 7 contracts

29% fixed71% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$50.5k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$48k$49k$50k$51kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

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  2. #398Team Management3,136 freelancers · 🇵🇭 #109Top 13%
  3. #508Customer Satisfaction3,986 freelancers · 🇵🇭 #235Top 13%
  4. #652Phone Support5,089 freelancers · 🇵🇭 #331Top 13%
  5. #1,320Online Chat Support11,527 freelancers · 🇵🇭 #770Top 11%
  6. #1,382Email Communication14,123 freelancers · 🇵🇭 #748Top 10%
  7. #1,647Email Support14,954 freelancers · 🇵🇭 #969Top 11%
  8. #2,178Customer Support20,101 freelancers · 🇵🇭 #1,033Top 11%