Junedin P.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

You can rely on me with these things: ✅ 10+ years of Customer Service Experience ✅ Appointment Setting ✅ Cold Calling ✅ Chat and Email Support ✅ Proven track record in appointment setting, cold calling, chat and email support, inbound and outbound calling, and data entry ✅ Outstanding in providing the best customer service ✅ Strong proficiency in workforce management, quality assurance, and data analysis ✅ Exceptional leadership and team management skills ✅ Assistant Trainer/Facilitator ✅ Account Management ✅ Team Management ✅ Ability to thrive in a fast-paced and dynamic environment ✅ Quality Analyst Tools/Apps I am familiar with: 📌Slack 📌Zendesk 📌Monday.com 📌Dropbox 📌Google Sheets/ Docs 📌Microsoft Office 📌Streak 📌Canva 📌Copyscape 📌QuickBooks 📌HubSpot 📌Shopify 📌Airtable 📌Dialpad 📌Talkdesk 📌Textline 📌G-Suite 📌Netsuite 📌Outlook 📌Aircall 📌Bria 📌ZenTalk 📌Intercom 📌Snappic 📌ShipStation 📌DelightChat 📌Gorgias 📌Etsy 📌FollowupBoss 📌Zillow 📌Craiglist 📌Hubspot 📌Many Chat 📌Retool 📌Klaviyo 📌Trello 📌Yardi CRM 📌ClickUp 📌HelpDesk 📌Amazon Chat 📌Salesforce 📌Confluence Businesses/Industries I handled: 📝Moving Company 📝Law Firm 📝Jewelry Brand 📝Photo Booth Company 📝E-commerce 📝SaaS 📝Import and Wholesale 📝Sprinkles Company 📝Apartment Rental I pride myself as: 🥇Agent of the Month 🥇Top Performer 🥇Top in Production 🥇Top in Quality Assurance 🥇Agent of the Year 🥇Top Support 🥇Model Employee of the Month 🥇Best Learning Assistant WHY HIRE ME? ➡️Extensive knowledge/expertise: I have a deep understanding of customer service best practices and know how to handle various customer inquiries, complaints, and requests. I am well-versed in providing accurate and helpful information to ensure customer satisfaction. ➡️Excellent communication: Clear and concise communication is the key to providing exceptional customer service. I possess good verbal and written communication skills, allowing me to effectively convey information and address customer concerns in a friendly and professional manner. ➡️Problem-solving expertise: I thrive on finding solutions to challenges and resolving issues promptly. I am adept at identifying and addressing customer problems, ensuring their concerns are resolved in a timely and satisfactory manner. ➡️Multitasking abilities: As a virtual assistant, I am skilled at juggling multiple tasks simultaneously. I can efficiently manage customer inquiries, respond to emails, and handle administrative tasks, all while providing top-rated customer service. ➡️Time Management: As a seasoned virtual assistant, I understand the value of time. I will ensure that your tasks are completed in a timely manner, allowing you to focus on other important aspects of your business. ➡️Adaptability: Every business is unique, and I am dedicated to understanding your specific needs. I am adaptable and will tailor my services to align with your goals and objectives. ➡️Professionalism: I take pride in maintaining the highest level of professionalism in all interactions. You can trust that I will represent your business with integrity and handle sensitive information with utmost confidentiality. Contact me today to discuss how I can support your business as a top-rated virtual assistant and customer service pro.