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Chris M.

Chris M.

AI Automation & AI Agents | Voice AI, Workflow & CRM Systems That Ship

I build AI automation systems that move revenue. Not chatbots. Not dashboards that collect dust. Production systems that handle real workflows and pay for themselves inside a quarter. Recent results from 2025-2026 client work: - MCA Financial Services: Built an outbound AI voice agent (Retell + n8n + HubSpot + Smartlead) handling 200+ daily calls. Automated lead qualification, objection handling, and document collection. Zero new hires. - Digital Marketing Agency (AdLeg): Make + Claude API audit automation. Cut a 4-hour manual audit to 3 minutes. 97% time savings. Unlocked $200K+ in new service revenue. - Trucking & Logistics: Airtable dispatch and loading system shipped in 4 days. 5-star review. - Healthcare Practice (multi-location): Voice scheduling + EHR integration with multi-language support. - B2B SaaS: GTM automation and LinkedIn strategy that landed the first enterprise client and 10x'd visibility. My internal build (the proof I run my own playbook): A 13-agent command center for ResultantAI ops. React + Express + SQLite, 14,000+ lines, 20 API endpoints, PM2 cron scheduling. Handles CRM health checks, lead scoring, email monitoring, outbound sequencing, SEO tracking, and daily ops briefings autonomously, with Slack-integrated decision routing. What I build for clients: - AI Voice Agents: Inbound and outbound. Retell or VAPI + CRM routing + appointment booking. From missed calls to 24/7 coverage in under 2 weeks. - AI Agent Systems: Custom autonomous agents for lead scoring, CRM hygiene, reply monitoring, outbound sequencing, and ops briefings. Cron-scheduled, Slack-delivered. - Revenue Automation: Pipeline alerts, lead scoring, CRM workflows that move deals without manual lift. - Process Automation: Manual hours cut to minutes. Audits, reporting, onboarding, document generation. - B2B Outreach Systems: LinkedIn + email engines with AI personalization, CRM sync, and reply handling. Custom Internal Tools: Dashboards, lead scoring engines, and full-stack apps via Claude Code (React + Express + SQLite proven at production scale). Stack: Make (60+ scenarios shipped), n8n, Zapier, Retell, VAPI, HubSpot, Salesforce, Airtable, Claude API, OpenAI, Perplexity, Express, React, SQLite, Cloudflare Tunnel, PM2. Who this is for: Service businesses doing $2M-$20M scaling without headcount. Agencies and SaaS companies with broken or nonexistent automation. Founders ready for fixed scope, fixed price, measurable outcomes. Who this is not for: Anyone shopping for $500 Zapier setups or basic chatbots. Minimums: $1,000 workflow automation. $1,500+ voice agents and pipeline builds. How I work: Fixed scope. Fixed price. 5 to 14-day delivery. You get a working system, documentation, walkthrough, and 60 days of post-delivery support. Most clients are referrals or retainers. Limited Upwork slots monthly. Send me a message describing what you want to automate. I will tell you straight whether I can help.

🇺🇸Clayton, United States$125/hr100% JSS4.15 (10)Since Oct 2020

Earnings and projects

MRR
$3.6k

Last 6 months ÷ 6

World#9,608 / 412k
🇺🇸Country#2,797 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $22k

Total earnings
$47k

Billed in all: $47k

World#80,022 / 412k
🇺🇸Country#14,368 / 62.1k
Per project
$2.6k

$5.4k in the last 6 months

World#62,553 / 412k
🇺🇸Country#10,468 / 62.1k
Projects, last 6 months
4
100% fixed0% hourly
World#51,813 / 412k
🇺🇸Country#7,181 / 62.1k
Projects in all
18
83% fixed17% hourly
World#143,608 / 412k
🇺🇸Country#20,770 / 62.1k

Earnings, last 30 days

$47.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$46.5k$47.0k$47.5k$48.0kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Lead Generation

Ranked by MRR among everyone on Upwork with the skill.

  1. #38Twilio API710 freelancers · 🇺🇸 #8Top 5%
  2. #43Conversational AI782 freelancers · 🇺🇸 #8Top 5%
  3. #44Process Optimization874 freelancers · 🇺🇸 #14Top 5%
  4. #78Growth Strategy1,470 freelancers · 🇺🇸 #41Top 5%
  5. #79Content Marketing3,405 freelancers · 🇺🇸 #29Top 2%
  6. #126Chatbot Development3,106 freelancers · 🇺🇸 #19Top 4%
  7. #150B2B Marketing4,592 freelancers · 🇺🇸 #60Top 3%
  8. #155AI Implementation2,382 freelancers · 🇺🇸 #44Top 7%