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Don D.
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Don D.

Customer Service Professional

Professional Summary: Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering exceptional service on every interaction. Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

🇺🇸Huntsville, United States$15/hr100% JSS4.88 (47)Since Oct 2020
GlobeUpwork

Earnings and projects

MRR
$4k

Last 6 months ÷ 6

World#7,891 / 412k
🇺🇸Country#2,388 / 62.1k
Revenue, last 30 days
$3.9k

Last 6 months: $24k

World#8,332 / 412k
🇺🇸Country#2,391 / 62.1k
Total earnings
$424k

Billed in all: $442k

World#3,972 / 412k
🇺🇸Country#1,236 / 62.1k
Per project
$6.3k

$3k in the last 6 months

World#27,270 / 412k
🇺🇸Country#4,506 / 62.1k
Projects, last 6 months
8

Across 10 contracts

0% fixed100% hourly
World#24,499 / 412k
🇺🇸Country#3,600 / 62.1k
Projects in all
67

Across 90 contracts

3% fixed97% hourly
World#44,983 / 412k
🇺🇸Country#6,922 / 62.1k

Earnings, last 30 days

$442k+$3.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$438k$440k$442kOct 8Oct 23Nov 7

Skill rankings: Top 0.55% in Data Entry

Top 1% in 4 of 10 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #20Intercom744 freelancers · 🇺🇸 #5Top 3%
  2. #24Product Knowledge2,128 freelancers · 🇺🇸 #2Top 1%
  3. #25Communication Etiquette1,807 freelancers · 🇺🇸 #7Top 1%
  4. #27Gorgias1,588 freelancers · 🇺🇸 #5Top 2%
  5. #49Customer Experience2,788 freelancers · 🇺🇸 #18Top 2%
  6. #75Zendesk5,908 freelancers · 🇺🇸 #17Top 1%
  7. #123Email Support14,954 freelancers · 🇺🇸 #19Top 0.82%
  8. #185Customer Support20,101 freelancers · 🇺🇸 #45Top 0.92%