Caitlin G.

A seasoned professional with over 15 years of experience specializing in technical support, management, quality assurance, lead mining, and administrative support. Committed to excellence with quick learning abilities and strong work ethic. I'm thrilled to connect with individuals and teams who can help me continue to grow professionally while allowing me to contribute the highest level of service. I'm looking forward to connecting with clients and projects that align with my experience and interests. Let's collaborate and create something great together! My proficiency extends across various platforms, including: - Real estate: ActivePipe, Agentbox, ARMLS, MyDesktop, Rex, TLOxp, Zillow - Ticketing systems: Zendesk, JIRA - Work management: Asana, Monday.com - Email deliverability: Litmus, ReturnPath, Mail-Tester - CRMs: Act! CRM, Microsoft Dynamics CRM, PipeDrive, SugarCRM - Internal communications: Slack, Discord, MS Teams, Zoom - Web hosting: GoDaddy, HostGator, WordPress.com - Social media management: Facebook, Twitter - CMS: WordPress - Testing: Playwright - Other tools: Adobe Photoshop, Dropbox, Google Workspace, Microsoft Office, Postman, Qualtrics, Rackspace, TeamViewer In addition to my technical expertise, I'm also an aspiring web developer with a foundation in HTML & CSS, JavaScript, JSON, and PHP. Beyond my professional skills, I'm deeply passionate about film, television, and trivia, making me an ideal candidate for jobs related to these areas.