Shiela D.

Are you looking for a reliable eCommerce Virtual Assistant who can handle marketplace operations, product listings, customer support, order processing, and administrative tasks without needing constant supervision? I'm Shiela, an eCommerce and Administrative Virtual Assistant with 15+ years of professional administrative experience and 5+ years of hands-on eCommerce VA experience, supporting a US-based client and working across multiple online marketplaces and business platforms. I can help you manage the day-to-day tasks that keep your eCommerce business organized and running smoothly. 🛒 eCommerce & Marketplace Support ✅Amazon Seller Central support ✅Amazon FBA & FBM operations ✅Shopify product listing and management ✅Walmart product listing and support ✅Kroger and UNFI product uploads ✅Product research and data entry ✅Manual product listing ✅Product information and image verification ✅Amazon Account Health monitoring ✅Amazon case creation and follow-up ✅Shipment and inventory discrepancy resolution ✅Amazon FBA/FBM returns reporting ✅Customer messages, feedback, and review support ✅Marketplace order and shipment support 📦 Logistics & Supplier Support ✅Amazon FBA shipment processing ✅MACE Logistics ✅Shipment reconciliation ✅BOL and pallet label preparation ✅Canva labels and shipping documents ✅UNFI supplier portal support ✅UNFI dispute processing ✅Distributor payment follow-ups ✅Supplier and distributor coordination 💰 Administrative & Business Support ✅QuickBooks invoicing ✅Supplier and distributor invoices ✅Data entry and database management ✅Google Sheets and Google Docs ✅Monthly reporting ✅Email management and follow-ups ✅GoHighLevel data entry ✅Lead and opportunity updates ✅Customer service ✅General administrative support 💻 Tools & Platforms ✅Amazon | Shopify | Walmart | Kroger | UNFI | Faire | ShipHero | Deliverr | MACE Logistics | ✅QuickBooks | Google Workspace | Outlook | Canva | Adobe | Klaviyo | GoHighLevel | DSers | Whale ✅ Shipstation ebay Why work with me? ✔ 15+ years of administrative experience ✔ 5+ years of eCommerce VA experience ✔ Experienced with US-based eCommerce operations ✔ Detail-oriented and organized ✔ Proactive problem solver ✔ Strong English communication ✔ Comfortable handling multiple platforms and tasks ✔ Quick to learn new tools and workflows ✔ Able to work independently and follow established SOPs I understand that as a business owner, your time is valuable. My goal is to take repetitive and time-consuming eCommerce and administrative tasks off your plate so you can focus on growing your business. If you need someone who can help with Amazon, Shopify, Walmart, product listings, customer service, logistics, QuickBooks, research, data entry, or general eCommerce operations, I'd be happy to help. Let's make your eCommerce operations more organized, efficient, and stress-free.