John Eres C.
Quality Assurance Analyst and Customer Service Support
Hello, I am Eres, and Good to see you on my profile. I have over five years working closely with our customers and satisfying them. Being a Customer service staff is challenging but satisfying. It is not just about answering their questions correctly but giving them comfort and making them feel that we are always there to help and we know and understand how they think and their situation. I can proudly say that I am highly reliable, can work under pressure, sprinkles happiness and color to the team, and bring everyone to be the best that they can be. My years of experience have given me a platform to gain skills and expertise and some areas. I can utilize it to improve and help your business not just for a day but until your success. I can do: - Email Support - Live Chat - Web research - Quality assurance for Sales and Customer Service Calls - Administrative tasks - And be your good friend I am also experienced in using the following platforms: - Shopify - Zendesk - Freshdesk - Confluence - Live-Chat - Stripe - Intercom - Quickbooks Furthermore, I can be your Customer Support, QA, VA, your friend, and your long-term business partner. Let me help you, let us work together! Kind Regards, Eres
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.5k
Billed in all: $150,323$150k
$5.5k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 15% in Quality Control
Ranked by MRR among everyone on Upwork with the skill.
- #151Leadership Skills972 freelancers · 🇵🇭 #61Top 16%🇵🇭#61 of 309
- #190Quality Control1,307 freelancers · 🇵🇭 #61Top 15%🇵🇭#61 of 305
- #312BPO Call Center1,567 freelancers · 🇵🇭 #172Top 20%🇵🇭#172 of 880
- #819Quality Assurance4,093 freelancers · 🇵🇭 #324Top 20%🇵🇭#324 of 1,315
- #1,133Communications7,670 freelancers · 🇵🇭 #453Top 15%🇵🇭#453 of 2,320