Renzo M.
Customer Service Representative/Voice-Over Artist
•Proficient in Zendesk, Helpscout, Shopify, ShipStation, Microsoft Office. •Has excellent customer service and communication skills. •Has strong research capabilities. •Extremely dedicated, organized, team-oriented, and a fast learner. •Can work under less to no supervision and can work under pressure. •Can also do voice-overs for announcements, advertisements •Seven years of working experience in the broadcast industry and three years of working experience in Customer Service. •Graduated with a Diploma in Computer Studies majoring in Computer Science •Accomplished courses online: -Learning How To Learn -Writing Professional Emails -Speaking English Professionally: In Person, Online & On the Phone.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.4k
Billed in all: $35,829$36k
$2.2k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 6% in American English Accent
Ranked by MRR among everyone on Upwork with the skill.
- #50American English Accent810 freelancers · 🇵🇭 #3Top 6%🇵🇭#3 of 38
- #764Order Tracking2,668 freelancers · 🇵🇭 #549Top 29%🇵🇭#549 of 1,731
- #1,696Zendesk5,908 freelancers · 🇵🇭 #942Top 29%🇵🇭#942 of 2,921
- #1,921English17,148 freelancers · 🇵🇭 #375Top 11%🇵🇭#375 of 1,895
- #2,997Email Communication14,124 freelancers · 🇵🇭 #1,709Top 21%🇵🇭#1,709 of 6,863
- #3,638Email Support14,954 freelancers · 🇵🇭 #2,304Top 24%🇵🇭#2,304 of 8,734
- #4,293Shopify23,160 freelancers · 🇵🇭 #1,114Top 19%🇵🇭#1,114 of 4,292
- #8,415Customer Service37,168 freelancers · 🇵🇭 #4,673Top 23%🇵🇭#4,673 of 18,591