Leah Roselle P.

I have over 4 years of experience working as a Customer Support Specialist, Real Estate VA, Admin Assistant, and Telemarketer, handling diverse industries such as Sales, B2B, Real Estate, Auto, Health Insurance, Medical Campaigns, and Financial Planning. Throughout my career, I’ve developed excellent communication skills, strong phone etiquette, and the ability to stay calm and professional even when dealing with agitated or distressed customers. I’m highly organized and accustomed to working on multiple projects simultaneously. I enjoy contributing fresh ideas to help businesses grow, reach goals, and exceed expectations. ✨ Customer Support Expertise Customer Service (Calls, Email & Chat Support) Customer Follow-ups & Retention Problem Resolution & Upselling Services ✨ Sales & Admin Expertise Cold Calling (60–100 calls daily, both B2B & B2C) CRM Management (HubSpot, Podio, FreedomSoft, GoHighLevel, etc.) Dialer Systems (Mojo, CallTools, ReadyMode, etc) Data Management, Skip Tracing & Research My experience has strengthened my leadership and organizational skills while giving me a deep understanding of how to effectively upsell products and services, build trust, and provide quality assistance to customers. Above all, I'm a Motivated, Honest, Resilient, and Flexible person ❤