Jaidelyn L.
Customer Service Support Specialist / Virtual Assistant
Hi there! I’m Jaidelyn. I specialize in providing exceptional customer service and virtual support to real estate professionals, homeowners, and Airbnb hosts. My passion is creating smooth, positive experiences for clients—whether that’s answering inquiries, resolving concerns, following up with leads, or making sure every interaction feels professional, helpful, and stress-free. With experience as a Virtual Assistant, Cold Caller, Appointment Setter, and Customer Support Specialist, I’m confident handling phone calls, email, and text support. I manage client communications, coordinate appointments, assist with loan processing, update CRM systems, and ensure Airbnb guests receive prompt, friendly support from booking to checkout. Here’s how I can support your business: • Professional and empathetic customer service (phone, email, text) • Lead follow-ups, cold calling, and appointment setting • Real estate admin support (MLS research, foreclosure tracking, transaction coordination) • Airbnb guest communication, pricing optimization, and calendar management • CRM management, data entry, email and calendar organization Clients describe me as patient, dependable, and solution-oriented. I understand that great customer service isn’t just about answering questions—it’s about building trust, solving problems efficiently, and representing your business with care and professionalism. If you’re looking for someone who treats your clients like her own and helps your operations run seamlessly, I’d love to support your team.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $15,419$15k
$6.1k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Real Estate Cold Calling
Ranked by MRR among everyone on Upwork with the skill.
- #10Loan Processing183 freelancers · 🇵🇭 #7Top 5%🇵🇭#7 of 114
- #13Transaction Processing238 freelancers · 🇵🇭 #8Top 5%🇵🇭#8 of 154
- #29Real Estate Listing666 freelancers · 🇵🇭 #12Top 4%🇵🇭#12 of 235
- #46Real Estate Cold Calling1,357 freelancers · 🇵🇭 #16Top 3%🇵🇭#16 of 524
- #115File Management2,593 freelancers · 🇵🇭 #53Top 4%🇵🇭#53 of 1,207
- #191Calendar Management4,894 freelancers · 🇵🇭 #72Top 4%🇵🇭#72 of 1,947
- #225Appointment Setting5,158 freelancers · 🇵🇭 #85Top 4%🇵🇭#85 of 2,388
- #300Google Workspace6,041 freelancers · 🇵🇭 #89Top 5%🇵🇭#89 of 2,187