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Jesus M.

Jesus M.

Customer Service Expert

An experienced customer service representative with 5 years of working both remotely and on-site. Self-starter and faster learner willing to adjust schedule in order to meet deadlines in a professional and efficient manner. Experience in logistical reporting for a major e-commerce company based out of the US as well as workforce management and leading a team of 20+ representatives during peak seasons.

🇲🇽Hermosillo, Mexico$4/hr60% JSS5.00 (4)Since Nov 2020

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,360 / 412k
🇲🇽Country#322 / 3,563
Revenue, last 30 days
$1.8k

Last 6 months: $11k

World#24,487 / 412k
🇲🇽Country#350 / 3,563
Total earnings
$113k

Billed in all: $115k

World#34,089 / 412k
🇲🇽Country#294 / 3,563
Per project
$56k

$5.7k in the last 6 months

World#725 / 412k
🇲🇽Country#14 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇲🇽Country#600 / 3,563
Projects in all
2

Across 10 contracts

0% fixed100% hourly
World#328,886 / 412k
🇲🇽Country#2,351 / 3,563

Earnings, last 30 days

$115k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$113k$114k$115k$116kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #2,335Customer Service37,167 freelancers · 🇲🇽 #70Top 6%