Jawad A.

✅ Microsoft Certified Power Platform Developer Associate ✅ 8+ years of application development experience ✅ Dynamics 365 Technical Consultant for enterprise clients ✅ Delivered Copilot Studio agents and AI-powered CRM automation ✅ From CRM architecture to custom development and ongoing support Your CRM should help your team move faster. I bring Dynamics 365 expertise, workflow automation, and practical AI integration to reduce manual work and make business data easier to use. I specialize in Dynamics 365 CRM and Microsoft Power Platform, helping businesses build, customize, and improve systems around the way their teams work. My experience spans Dataverse, Power Apps, Power Automate, Power BI, and Copilot Studio, connecting everyday business processes with maintainable technical solutions. Every project starts with understanding your workflows, data, and users. I combine CRM customization, integrations, reporting, and automation to simplify daily operations. Recent work includes a SharePoint retrieval agent, Dynamics 365 field updates from AI-generated call summaries, and Power Automate workflows that saved hours of repetitive work each week. What Sets Me Apart: Solutions Built Around Your Business: I translate your requirements into custom tables, forms, Canvas Apps, Model-Driven Apps, and business processes, with security roles and permissions appropriate for your users. Technical Expertise with Practical Outcomes: From C# plugins and PCF components to API integrations and workflow automation, I focus on reducing repetitive tasks and making information available where your team needs it. Clear Collaboration and Ongoing Support: You can expect realistic timelines, clear communication, maintainable code, and useful documentation. I also troubleshoot issues, improve performance, and support your system as requirements change. A CRM project succeeds when the people using it can get their work done more easily. I bring enterprise consulting experience and hands-on development to connect the technical decisions with your daily operations, from initial configuration through integration and ongoing improvement. P.S. I work with businesses that value reliable systems, practical automation, and long-term maintainability. Whether you need a new Dynamics 365 implementation or improvements to an existing CRM, send me your requirements. I’ll explain my approach and recommend a clear first milestone. Core Skills: Microsoft Dynamics 365 | Dynamics 365 CRM | Dynamics 365 Consultant | CRM Implementation | CRM Customization | Microsoft Power Platform | Power Apps | Model-Driven Apps | Canvas Apps | Power Automate | Microsoft Dataverse | Copilot Studio | AI-Powered CRM Automation | Power BI | SharePoint Integration | Outlook Integration | Azure Integration | REST API Integration | Data Migration | Data Synchronization | PCF Development | C# Plugin Development | JavaScript | TypeScript | Business Process Flows | Security Roles | CRM Audits | Performance Optimization | Dynamics 365 Support