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Rose Ann R.

Rose Ann R.

Customer Service

I was able to work as Customer Service Representative (Avas Flower's Company). This account serves as a third-partt company offering flowers servuces and serving a customers across US. What we arw actually do is process the order filed by clients in our site and doing an Outbound calls to local flower specialistto ensure that the orders will be developed on time and to guarantee that the orders are right to be delivered so that the clients will be satisfied on your services. Customer service is important to your business because it's retains customers and extracts more value from them. By providingtop-notch customer service,businesss recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and review. After working in this field, i realized that the customers are the most important part of building business. and keeping customer satisfaction will lead to sustain loyal customers. My skill set seems to be a perfect match for what you're looking for. In addition, i enjoy working with people and would welcome the apportunity to be a part of your team. Also i can work under pressure. I am proficient in using Microsoft word, office. Power Point and Eccel.

🇵🇭Quezon City, Philippines$5/hr80% JSS4.49 (3)Since Nov 2020

Earnings and projects

MRR
$532

Last 6 months ÷ 6

World#75,428 / 412k
🇵🇭Country#14,867 / 56.3k
Revenue, last 30 days
$395

Last 6 months: $3.2k

World#68,811 / 412k
🇵🇭Country#14,538 / 56.3k
Total earnings
$41k

Billed in all: $43k

World#89,040 / 412k
🇵🇭Country#14,293 / 56.3k
Per project
$14k

$3.2k in the last 6 months

World#10,614 / 412k
🇵🇭Country#2,333 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 4 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$42.7k+$395 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$42.2k$42.4k$42.6k$42.8kOct 8Oct 23Nov 7

Skill rankings: Top 13% in Communication Design

Ranked by MRR among everyone on Upwork with the skill.

  1. #23Communication Design172 freelancers · 🇵🇭 #3Top 13%
  2. #49Customer Development175 freelancers · 🇵🇭 #12Top 28%
  3. #152Communication Strategy731 freelancers · 🇵🇭 #20Top 21%
  4. #269Social Customer Service1,137 freelancers · 🇵🇭 #138Top 24%
  5. #403Time Management1,763 freelancers · 🇵🇭 #183Top 23%
  6. #478Communication Skills2,224 freelancers · 🇵🇭 #217Top 21%
  7. #537Communication Etiquette1,807 freelancers · 🇵🇭 #323Top 30%
  8. #820Customer Experience2,788 freelancers · 🇵🇭 #369Top 29%