Glen Glynes A.
Customer Service Expert | Email, Phone, Social Media & Admin Rockstar
If you need a customer support rockstar who makes sure customers feel heard, valued, and actually happy with their experience—I'm your person! With 7+ years in customer support, I’ve handled just about everything—emails, chats, social media, tricky customer issues, and even the occasional "Where’s my order?" panic. No worries—I thrive on solving problems, keeping things smooth, and making sure customers leave with a smile (even through a screen!). Whether it’s resolving inquiries, managing accounts, or streamlining workflows, I make sure everything runs seamlessly. What I Bring to the Table ✅ Email, Phone & Chat Support—Quick responses, clear solutions, and a friendly approach. ✅ Social Media Management—Engaging, timely responses that keep customers happy. ✅ Admin Tasks—Keeping everything organized so you don’t have to worry. ✅ Customer Issue Resolution—Turning problems into solutions (and loyal customers!). Great customer service isn’t just about answering questions—it’s about creating experiences that make people want to come back. If that’s what you’re looking for, let’s chat!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.7k
Billed in all: $80,532$81k
$2.4k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Instagram
Ranked by MRR among everyone on Upwork with the skill.
- #36Thinkific236 freelancers · 🇵🇭 #8Top 15%🇵🇭#8 of 26
- #348Social Media Engagement2,106 freelancers · 🇵🇭 #125Top 17%🇵🇭#125 of 638
- #526Product Knowledge2,128 freelancers · 🇵🇭 #342Top 25%🇵🇭#342 of 1,267
- #861Instagram7,103 freelancers · 🇵🇭 #212Top 12%🇵🇭#212 of 1,279
- #938ChatGPT5,588 freelancers · 🇵🇭 #232Top 17%🇵🇭#232 of 1,094
- #946Customer Relationship Management5,121 freelancers · 🇵🇭 #284Top 18%🇵🇭#284 of 1,228
- #1,018Customer Satisfaction3,986 freelancers · 🇵🇭 #527Top 26%🇵🇭#527 of 1,816
- #1,642Zendesk5,908 freelancers · 🇵🇭 #911Top 28%🇵🇭#911 of 2,921