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Glen Glynes A.
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Glen Glynes A.

Customer Service Expert | Email, Phone, Social Media & Admin Rockstar

If you need a customer support rockstar who makes sure customers feel heard, valued, and actually happy with their experience—I'm your person! With 7+ years in customer support, I’ve handled just about everything—emails, chats, social media, tricky customer issues, and even the occasional "Where’s my order?" panic. No worries—I thrive on solving problems, keeping things smooth, and making sure customers leave with a smile (even through a screen!). Whether it’s resolving inquiries, managing accounts, or streamlining workflows, I make sure everything runs seamlessly. What I Bring to the Table ✅ Email, Phone & Chat Support—Quick responses, clear solutions, and a friendly approach. ✅ Social Media Management—Engaging, timely responses that keep customers happy. ✅ Admin Tasks—Keeping everything organized so you don’t have to worry. ✅ Customer Issue Resolution—Turning problems into solutions (and loyal customers!). Great customer service isn’t just about answering questions—it’s about creating experiences that make people want to come back. If that’s what you’re looking for, let’s chat!

🇵🇭Cebu City, Philippines$9/hr100% JSS5.00 (1)Since Nov 2020

Earnings and projects

MRR
$790

Last 6 months ÷ 6

World#58,505 / 412k
🇵🇭Country#11,456 / 56.3k
Revenue, last 30 days
$800

Last 6 months: $4.7k

World#49,801 / 412k
🇵🇭Country#10,753 / 56.3k
Total earnings
$77k

Billed in all: $81k

World#51,477 / 412k
🇵🇭Country#7,364 / 56.3k
Per project
$19k

$2.4k in the last 6 months

World#6,299 / 412k
🇵🇭Country#1,231 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
4

Across 7 contracts

0% fixed100% hourly
World#283,741 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$80.5k+$800 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$79.5k$80.0k$80.5k$81.0kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Instagram

Ranked by MRR among everyone on Upwork with the skill.

  1. #36Thinkific236 freelancers · 🇵🇭 #8Top 15%
  2. #348Social Media Engagement2,106 freelancers · 🇵🇭 #125Top 17%
  3. #526Product Knowledge2,128 freelancers · 🇵🇭 #342Top 25%
  4. #861Instagram7,103 freelancers · 🇵🇭 #212Top 12%
  5. #938ChatGPT5,588 freelancers · 🇵🇭 #232Top 17%
  6. #946Customer Relationship Management5,121 freelancers · 🇵🇭 #284Top 18%
  7. #1,018Customer Satisfaction3,986 freelancers · 🇵🇭 #527Top 26%
  8. #1,642Zendesk5,908 freelancers · 🇵🇭 #911Top 28%