Muhammad A.

With over five years of proven expertise in Property Management, Maintenance Coordination, Leasing Operations, Short-Term Rentals (STR), and Property Accounting, I bring a strong operational, financial, and administrative foundation to support business growth. My work spans commercial, residential, and HOA-managed communities, with a track record of managing leasing workflows, rent collections, CAM allocations and caps, maintenance troubleshooting, delinquency management, move-in/move-out processes, and financial reporting with precision. Highly proficient in AppFolio, Yardi Breeze, Buildium, DoorLoop, RentRedi, QuickBooks, MaintainX, COHO, Property Meld, Rent Manager, SmartRent, CoStar, ResMan, and GoHighLevel, which lets me adapt quickly to new systems and workflows. Core Competencies Property Management: Day-to-day operations for residential, commercial, and HOA-managed communities. This covers marketing vacancies, screening applicants, renewals, rent collections, delinquency management, and complete move-in/move-out cycles. Maintenance work includes troubleshooting first reports, coordinating and onboarding vendors, verifying work quality, and seeing projects through to completion. Owner and tenant communication is handled throughout, with operations kept in line with bylaws and lease terms. Section 8 Compliance: Section 8 inspections, documentation, HAP payment follow-up, rent adjustments, and renewals, with files kept compliant and up to date with housing authorities. HOA Operations: Board communication, bylaw enforcement, maintenance coordination, dues collection, and reporting. All Property Management (APM) Optimization and Lead Conversion: Optimizing company profiles on APM, setting price-per-lead strategies to rank in the top spots for target ZIP codes, and writing custom auto-replies for HOA and homeowner leads. Also running a speed-to-lead process with fast calls and structured follow-ups, returning bad leads for credits, and writing personalized first emails that turn owner and HOA inquiries into management contracts. Accounting and Bookkeeping: Posting rents, processing utility bills, invoicing work orders, and managing recurring charges such as CAM, management, and late fees, including CAM allocations and caps. Also security deposit dispositions, monthly reconciliations, and financial reporting in AppFolio, Buildium, Yardi Breeze, and QuickBooks. Short-Term Rentals: End-to-end operations covering guest communication, bookings, turnovers, conflict resolution, and reviews. Pricing through PriceLabs, listing optimization through RankBreeze, and bookings managed across Airbnb, Vrbo, Guesty, Hostaway, and Breezeway. Monthly bookings are recorded with management and platform fees, damage claims and add-on charges are handled, and cleaners are invoiced by hours worked. Digital Marketing and CRM: Managing Google Business Profiles, social media, content scheduling, ad campaigns, and GoHighLevel automations to drive lead generation for property owners. Every responsibility is handled with care, accuracy, and consistency, with full ownership from start to finish. I'd love to discuss your expectations for the role, and with a simple walkthrough of your processes, I'll be ready to hit the ground running.