Gerald B.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Experienced quality assurance associate, data entry specialist, and chat support associate with 7 years of experience in the customer support industry. Expertise in reviewing and auditing documents, handling large volumes of data accurately and efficiently, and providing excellent customer support. Quick learner, adaptable, and passionate about delivering high-quality work. *Experienced in providing email customer support via Helpshift & Zendesk *5 years' worth of experience auditing ticket samples as a QA *Spreadsheet & Excel *Google Docs & MS Word *Discord *Slack *Zoom *MS Teams *MS Outlook *Teamviewer *Chat Support