Herald A.
Customer service/Back office/Sales
I am an enthusiastic, reliable, and hardworking individual who has over 9 years of experience in the BPO industry. I am skilled in communicating with clients over the phone and email. I have experience with Live Chat Support and Zendesk, and I am eager to learn how to use any new tools that effectively get the job done. I meet deadlines and don't make any promises I can't keep. I'm a team player but can steer the ship alone if needed. I look forward to working with you to provide excellent customer service and assist with anything else you may need help with.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.5k
Billed in all: $40,648$41k
$2.7k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 14% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #345Healthcare1,767 freelancers · 🇵🇭 #144Top 20%🇵🇭#144 of 625
- #376Sales Lead Lists2,725 freelancers · 🇵🇭 #82Top 14%🇵🇭#82 of 390
- #1,618Sales9,827 freelancers · 🇵🇭 #695Top 16%🇵🇭#695 of 3,672
- #2,466Online Chat Support11,527 freelancers · 🇵🇭 #1,562Top 21%🇵🇭#1,562 of 6,896
- #7,171Customer Service37,167 freelancers · 🇵🇭 #3,952Top 19%🇵🇭#3,952 of 18,590
- #7,397Data Entry53,630 freelancers · 🇵🇭 #3,789Top 14%🇵🇭#3,789 of 21,670