Yusaf K.

I help businesses replace expensive manual processes and overpriced vendor tools with intelligent automation, custom apps, and AI-driven solutions — typically saving 50–70% on operational costs. With 5+ years leading digital transformation programmes for global enterprises (Virgin Media O2, Liberty Global, HOYER Logistics), I bring a rare combination: the strategic thinking of a senior business analyst, the technical skills to build the solution, and the project management rigour to deliver it on time. What I deliver: • AI Automation & Workflow Design — n8n, Make, UiPath, Power Automate. End-to-end workflow automation from scoping through deployment. • AI Voice Agents — Vapi AI implementation with CRM integration (HubSpot, Salesforce). Designed systems handling 10,000+ concurrent calls with sub-2s latency. • Custom Enterprise Apps — Power Platform (Power Apps, Power Pages, Power Automate, Dataverse), web applications, and internal tools that replace manual spreadsheets and legacy systems. • Digital Transformation Consulting — Process analysis, requirements gathering, solution architecture, and delivery governance. BRDs, process maps, RACI matrices, and automation roadmaps. • App Development & Vibe Coding — Rapid application development using AI-assisted coding (Claude Code, Cursor). Full-stack web apps, dashboards, and internal tools built fast. Recent results: • Designed a bank reconciliation framework across 6 operating companies, standardising processes for £120K+ projected savings • Built a compliance portal replacing a £90K/year vendor tool — delivered at £55K with £3–4K annual licensing, saving £80K+ per year • Deployed an AI voice agent for a global investment advisory firm, automating 70% of inbound enquiries and generating £180K annual savings • Delivered an AI voice ordering system handling 10,000 concurrent calls, increasing daily orders by 22% • Automated HR onboarding (UiPath + SAP), cutting cycle time from 10 days to 3 and freeing 5 FTE • Supported a cross-group automation roadmap delivering £4M+ annualised savings and eliminating 350,000+ hours of manual effort I work with businesses of all sizes — from startups needing their first automation to enterprises redesigning entire operational workflows. Every engagement starts with understanding your process, identifying the highest-impact opportunities, and delivering a solution that pays for itself. Let’s talk about what’s slowing your business down. Message me and I’ll tell you exactly where I’d start.