Muhammad A.

Amazon PPC & FBA Expert | Global Marketplaces | Multi-Platform Listings, SEO & Customer Support - 7+ Years of Operator-Level eCommerce Growth I help Amazon, Walmart, eBay, Etsy, Shopify, BigCommerce, Magento, and TikTok Shop brands scale profitable revenue, lower ACOS, and run cleaner daily operations — backed by full customer support across every channel I manage. Over 7+ years I've managed $39,000+ in weekly PPC ad spend, generated $146,000+ in weekly PPC-attributed sales, and helped a single brand hit $1.7M+ in monthly revenue (95,000+ units shipped in 30 days) across global Amazon marketplaces (US, CA, UK, DE, FR, IT, ES, AU, JP, AE). I'm not a virtual assistant. I'm a senior eCommerce operator focused on three outcomes: more profitable sales, listings that rank and convert, and zero customer service backlog. 🔹 Amazon PPC & Advertising Sponsored Products, Sponsored Brands, Sponsored Display, campaign structuring, keyword harvesting, negative keyword sculpting, bid and budget optimization, ACOS/TACOS reduction, ROAS scaling, search term reports, and portfolio-level budget allocation. 🔹 Listing Creation & SEO Optimization Keyword-rich titles, bullets, descriptions, A+ Content, brand storefronts, backend search terms, variations, and flat-file bulk uploads. Listings written to rank and convert. 🔹 Multi-Platform Product Management Full product listing and content management on Walmart, eBay, Etsy, Shopify, WooCommerce, BigCommerce, Magento, Squarespace, TikTok Shop, Newegg, Bonanza, Mercari, and WordPress (product content only — I don't do web development or coding). 🔹 Customer Support & Order Operations Email, chat, and ticket support via Zendesk, Gorgias, Freshdesk, Intercom, and HelpScout. Order processing, returns, refunds, A-to-Z claim defense, negative feedback removal, buyer-seller messaging, and complaint resolution. 🔹 Account Health & Issue Resolution Suppressed listings, stranded inventory, hijacker removal, IP complaints, policy violations, listing reinstatement, and Seller Central case management. 🔹 Research, Reporting & Workflow Product research, competitor analysis, Keepa trend tracking, Sellerboard profitability monitoring, and team coordination via Slack, Asana, ClickUp, Trello, and Monday. Tools: Helium 10, Jungle Scout, Keepa, Sellerboard, Canva, Seller Central, Walmart Seller Center, Shopify Admin, Etsy Seller Hub, TikTok Shop Seller Center, Zendesk, Gorgias, Intercom, ChatGPT, Claude and AI workflow tools, flat files, and major PPC platforms. I work best with brands that want a long-term operator — someone who treats their store like a P&L, not a task list. If you're scaling on Amazon, expanding to Walmart, Shopify, or TikTok Shop, or drowning in customer messages and listing fires — send me the details and I'll tell you exactly what I'd fix first.