Hermanm S.
Information Technology Specialist
Seasoned Information Technology (IT) specialist boasting over two decades of hands-on experience in IT leadership roles, encompassing infrastructure oversight, application support, and security services. Committed to ensuring customer satisfaction through the strategic delivery of technical solutions. Demonstrated proficiency in orchestrating the operations, maintenance, and support of intricate systems, earning a reputation as a reliable leader. Adept communicator and influencer, collaborating seamlessly with IT leadership teams to delineate and achieve project objectives. Known for crafting innovative business solutions, leveraging diverse methodologies, and providing cutting-edge software engineering solutions for prominent organizations. Recognized for exceptional problem-solving abilities, adeptness in request for proposal development, conducting technology needs assessments, and conducting staff training.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $36k
Billed in all: $357,832$358k
$36k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 8
Rarest: top 0.19% in Product Knowledge, of 2,128. Ranked by MRR among everyone on Upwork with the skill.
- Software Licensing56 freelancers · 🇭🇳 #1Top 2%🇭🇳#1 of 1
- Organizational Plan388 freelancers · 🇭🇳 #1Top 0.77%🇭🇳#1 of 4
- Training Materials343 freelancers · 🇭🇳 #1Top 0.87%🇭🇳#1 of 2
- #4Product Knowledge2,128 freelancers · 🇭🇳 #1Top 0.19%🇭🇳#1 of 19
- #10Training1,082 freelancers · 🇭🇳 #2Top 0.92%🇭🇳#2 of 14
- #70Customer Service37,168 freelancers · 🇭🇳 #3Top 0.19%🇭🇳#3 of 461
- #73Product Development3,593 freelancers · 🇭🇳 #1Top 2%🇭🇳#1 of 4
- #212Project Management18,569 freelancers · 🇭🇳 #1Top 1%🇭🇳#1 of 83