Stephen John C.

Looking for a Tech-Savvy Virtual Assistant who can handle more than just admin tasks? 💰 Cost-Effective & Tech-Savvy 🎯 Precision in Every Task 🤝 Trusted by Long-Term Clients As a Top Rated Plus freelancer and GHL Automation Specialist, I provide reliable support in administration, project coordination, CRM setup, and head office consulting — helping businesses stay organized, efficient, and scalable. Here’s a snapshot of my experience and expertise: 🖥️ Virtual Assistance & Administrative Support • 3+ years providing administrative and client support • Skilled in email management, scheduling, and document organization • Strong ability to anticipate needs and proactively resolve issues • Customer service, conflict resolution, and client communication • General Head Office Support and consulting for leadership teams ⚙️ GoHighLevel (GHL) Automation & CRM Management • Built automations, workflows, and pipelines in GHL • Created landing pages, forms, surveys, and courses for client businesses • Guided teams on CRM adoption and automation optimization • Integrated GHL with other tools to streamline operations 📋 Project Coordination & Content Management • Former Project Coordinator in a content writing company • Managed assignments, timelines, and content workflows • Experienced in proofreading, QA, and uploading content to CMS • Platforms: WordPress, Webflow, HubSpot, Contentful, Letterdrop 🔧 Help Desk & IT Support • Support Analyst with hands-on experience assisting end users in corporate settings • Troubleshot hardware/software issues, PC performance problems, and email access errors • Skilled in account management: unlocking users, resetting credentials, and managing permissions • Provided remote support to both technical and non-technical users, explaining fixes in simple terms • Proficient in MS Office, Teams, Windows environments, and enterprise applications • Strong problem-solving skills: identifying root causes, documenting fixes, and preventing repeat issues • Experience coordinating with IT departments to escalate and resolve complex cases quickly • Adept at creating knowledge base guides to help teams self-resolve common IT issues 📊 Data Processing & Entry • Experienced in SQL and SPSS for data analysis and transformation • Skilled in handling and validating large datasets • Strong attention to detail and accuracy 🛠️ Productivity & Collaboration Tools • Asana, ClickUp, Notion, Lark, Slack, GSuite, MS Office • Comfortable using AI tools like ChatGPT for efficiency and automation ✅ Whether it’s daily admin support, project coordination, CRM automations, or IT troubleshooting, I bring reliability, flexibility, and problem-solving to every task. 📩 Let’s work together to streamline your operations and free up your time so you can focus on growth.