Bienvenido L.

8+ Years | U.S. 🇺🇸 | Australia 🇦🇺 | UK 🇬🇧 | Home Services & Operations Hi, I’m Bien — a results-driven Virtual Assistant, Scheduler, Dispatcher, and Operations Professional with 8+ years of experience keeping customers, technicians, schedules, and daily operations running smoothly. I specialize in home-service and field-service operations, including: 🔧 Appliance Repair 🚪 Garage Door Services 🔐 Locksmith 🧹 Cleaning Services HVAC & Plumbing Healthcare & Patient Coordination What I do best: 📞 Customer Service • 📅 Scheduling • 🚐 Dispatching • 🔄 Follow-ups • 📋 Job Management • 🧑‍🔧 Technician Coordination • 📊 CRM & Reporting • ⚡ Problem Solving Systems I’ve worked with: Workiz, Jobber, Quo, ServiceM8, Sendatradie, Monday. com, Google Workspace, Excel/Google Sheets, and other CRM and dispatch platforms. I’ve supported both U.S. and Australian home-service companies, including SolidFix Appliance Repair and Express Garage Doors, handling customer communication, booking, technician coordination, schedule management, lead follow-up, CRM updates, and job tracking. I’m not the type to wait for instructions. I spot what needs to be done, take ownership, communicate clearly, and follow through until it’s completed. 🚀 If you need someone who can keep your customers happy, your technicians moving, and your operations organized. I’m ready to help!