Reginald U.
Client Experience Specialist / Enrollment & Onboarding Expert
I'm a client-facing professional with over 17 years of experience across customer service, triage interviews, onboarding, and enrollment. I specialize in guiding prospects and new clients through video calls, making them feel heard, understood, and excited to move forward. I’ve supported founders, coaches, and service-based teams by leading triage, onboarding, and client check-in calls often using tools like Zoom, GoHighLevel, Salesforce, and Freshdesk. Whether it's answering pre-sale questions, gathering critical onboarding data, or following up with warm leads, I know how to build trust and keep people engaged. I’m confident working independently, across US, EU, and AU time zones, and I'm available up to 60 hours per week. If you need a professional who can speak with your clients, handle details, and represent your business with care, let's talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.2k
Billed in all: $103,482$103k
$2.7k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Word Processing
Ranked by MRR among everyone on Upwork with the skill.
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- #345List Building5,419 freelancers · 🇵🇭 #97Top 6%🇵🇭#97 of 958
- #554Google Workspace6,041 freelancers · 🇵🇭 #207Top 9%🇵🇭#207 of 2,187