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Reginald U.
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Reginald U.

Client Experience Specialist / Enrollment & Onboarding Expert

I'm a client-facing professional with over 17 years of experience across customer service, triage interviews, onboarding, and enrollment. I specialize in guiding prospects and new clients through video calls, making them feel heard, understood, and excited to move forward. I’ve supported founders, coaches, and service-based teams by leading triage, onboarding, and client check-in calls often using tools like Zoom, GoHighLevel, Salesforce, and Freshdesk. Whether it's answering pre-sale questions, gathering critical onboarding data, or following up with warm leads, I know how to build trust and keep people engaged. I’m confident working independently, across US, EU, and AU time zones, and I'm available up to 60 hours per week. If you need a professional who can speak with your clients, handle details, and represent your business with care, let's talk.

🇵🇭Cebu City, Philippines$25/hr100% JSS5.00 (8)Since Dec 2020
GlobeUpwork

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,341 / 412k
🇵🇭Country#5,566 / 56.3k
Revenue, last 30 days
$3.3k

Last 6 months: $8.2k

World#11,015 / 412k
🇵🇭Country#702 / 56.3k
Total earnings
$99k

Billed in all: $103k

World#39,745 / 412k
🇵🇭Country#5,186 / 56.3k
Per project
$7.1k

$2.7k in the last 6 months

World#24,083 / 412k
🇵🇭Country#5,759 / 56.3k
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
14

Across 15 contracts

20% fixed80% hourly
World#168,283 / 412k
🇵🇭Country#13,664 / 56.3k

Earnings, last 30 days

$103k+$3.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$100k$102k$104kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Word Processing

Ranked by MRR among everyone on Upwork with the skill.

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  4. #100Document Review937 freelancers · 🇵🇭 #21Top 11%
  5. #120Training1,082 freelancers · 🇵🇭 #31Top 11%
  6. #125Financial Audit995 freelancers · 🇵🇭 #41Top 13%
  7. #345List Building5,419 freelancers · 🇵🇭 #97Top 6%
  8. #554Google Workspace6,041 freelancers · 🇵🇭 #207Top 9%