Amoyah P.

I’ve spent the last 7 years supporting businesses remotely as an Executive Assistant and client operations support specialist. I’m highly organized, reliable, and comfortable managing the day-to-day communication and systems that keep a business running smoothly. A large part of my experience is in insurance and service-based businesses, where I’ve handled inbound inquiries, qualified leads, prepared quotes, and supported sales pipelines. I’ve worked with platforms and carriers including GEICO, Progressive, Bristol West, National General, and Coverwhale, just to name a few, so I understand the pace and attention to detail required in that space. Before freelancing, I worked in service sales for companies like Home Depot and Sears, booking contractor appointments and helping customers move forward with projects. That experience shaped how I approach client communication today, clear, patient, and focused on solutions. In my current and past roles I’ve supported business owners by: • Managing client communication and follow-ups • Organizing CRM systems • Preparing service quotes and qualifying prospects • Coordinating schedules and appointments • Supporting daily operations and administrative workflows Clients appreciate that they don’t have to micromanage me. Once I understand how your business works, I focus on keeping things organized, responsive, and moving forward. If you're looking for someone dependable who can support both client communication and internal operations, I’d be happy to help. Alongside my executive support background, I’ve also completed TEFL training, which strengthened my skills in lesson planning, student engagement, and clear communication for online English instruction.