Jeb H.

I help founders, physicians and busy executives get out of the weeds. I take ownership of operations, projects and follow through so you can lead again. 100% Job Success | Top Rated Plus | 3,300+ Upwork hours | 10+ years in operations Most clients bring me in when: • Projects are stalling and nobody owns the next step • Notion, HubSpot, Asana or EHR systems are messy or half built • There are no SOPs, so every task depends on one person's memory • Inbox, calendar and follow ups are eating the leader's week • Clinical or patient coordination keeps breaking down What changes when I step in: • 20 to 40% efficiency gains within the first 60 to 90 days • Clean, documented workflows and SOPs your team actually uses • Projects delivered on time with clear milestones and owners • An operating rhythm that keeps leaders and staff aligned • Fewer fire drills, because someone is watching the details One client put it simply: "He helped bring our company from shambles to a finely tuned machine." HOW I CAN HELP Chief of Staff and operations • Turning goals into plans, milestones and clear ownership • Running leadership meetings, agendas and follow ups • SOPs, knowledge bases and internal documentation • KPI dashboards and reporting • Hiring coordination, onboarding and HR workflows Project management • Planning, timelines and cross functional coordination • Keeping vendors, contractors and teams on schedule • Status updates leaders can read in two minutes Executive support • Inbox and calendar management, scheduling and gatekeeping • Meeting prep, agendas, minutes and follow up • Travel and logistics Healthcare operations • Patient intake, follow ups and clinical coordination • Insurance and eligibility coordination • Reducing no shows and improving patient flow • HIPAA conscious documentation and EHR support TOOLS I WORK IN DAILY Notion, Asana, ClickUp, HubSpot, Google Workspace, QuickBooks, Slack, Zoom, Loom, and EHR systems including Nextech, Healthie, eClinicalWorks and Cerner. BACKGROUND Before going fractional in 2020, I ran healthcare operations on the ground as a center manager, radiology site manager and medical office manager. That's where I learned to keep things running under real pressure. I hold the Google Project Management Certificate, HRCI Human Resource Associate and University of Pennsylvania Healthcare Law certifications. If your operations feel heavier than they should, send me a message with what's on your plate. I'll tell you honestly where I'd start.