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Mary Grace J.
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Mary Grace J.

Customer Service/ Chat Support/ Email Support/Virtual Assistant

Most of my employment is with a BPO setup handling customer service, back-office support, insurance and virtual assistant team. Aside from handling some of the tasks itself, I was also a part fo management of accounts for a while with my most recent employment and with that position my main goal is to solidify our relationship with our partners(clients) and to assure them we are properly executing what they need to achieve on the account.

🇵🇭Bulacan, Philippines$8/hr100% JSS4.95 (4)Since Dec 2020

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#28,780 / 412k
🇵🇭Country#3,959 / 56.3k
Revenue, last 30 days
$1.6k

Last 6 months: $9.9k

World#28,458 / 412k
🇵🇭Country#4,424 / 56.3k
Total earnings
$126k

Billed in all: $131k

World#29,758 / 412k
🇵🇭Country#3,396 / 56.3k
Per project
$21k

$3.3k in the last 6 months

World#5,525 / 412k
🇵🇭Country#1,040 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,482 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
6
0% fixed100% hourly
World#250,293 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$131k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$129k$130k$131k$132kOct 9Oct 24Nov 8

Skill rankings: Top 4% in Online Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #334Online Research8,217 freelancers · 🇵🇭 #117Top 4%
  2. #379General Transcription8,318 freelancers · 🇵🇭 #109Top 5%
  3. #2,970Data Entry53,630 freelancers · 🇵🇭 #1,340Top 6%
  4. #3,056Customer Service37,168 freelancers · 🇵🇭 #1,447Top 8%