John Merch M.

Customer Support Specialist | Virtual Assistant | Administrative Support Hello! I'm John Merch Melencion, a dedicated professional with experience in customer service, administrative support, and client communication. I have worked with healthcare customers through United Healthcare at Alorica and currently working in EMIG Corp. as a Data entry Specialist and also support community programs as a Care Officer/ Paralegal in IDEALS Inc. I specialize in helping businesses stay organized, communicate effectively with customers, and manage daily administrative tasks efficiently. Here’s how I can help your business: • Customer Support (Email, Chat, Phone) • Virtual Assistance & Administrative Tasks • Data Entry and Record Management • Email Management & Scheduling • Research and Documentation • CRM Updates and Customer Tracking • Copy paste and Repetitive task (Accurate) I am known for my strong work ethic, reliability, and ability to handle multiple tasks while maintaining professionalism. I focus on providing accurate work, clear communication, and excellent service to every client. If you're looking for someone dependable who can support your operations and improve your customer experience, I would be happy to work with you. Let’s work together to grow your business.