Syed Masood A.
Customer Support Agent | Email/Ecommerce/Shopify/Gorgias/Reamaze
Hi there, thanks for taking out time to view my profile. I have been in the field of customer service for past 4 years, and currently looking to expand my skill-set and offer my services to international clients. I have worked with US based companies and have done sales, customer service via phone & email, other admin related tasks as per the business requirements. My expertise are as follows: - customer support via phone - virtual & administrative work - appointment scheduling - email & live chat support - eCommerce support CRM's : - Gorgias - Re amaze - shopify - Peoplevox - kustomer - Linnworks - Sprout Furthermore, I'm a go getter workaholic individual , open to learn more and grow with the business. I am confident to accept new challenges and always make sure to deliver the work in most professional and efficient way.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.9k
Billed in all: $46,158$46k
$4.9k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 16% in Business with 1-9 Employees
Ranked by MRR among everyone on Upwork with the skill.
- #6Linnworks31 freelancers · 🇵🇰 #2Top 19%🇵🇰#2 of 12
- #87Business with 1-9 Employees545 freelancers · 🇵🇰 #7Top 16%🇵🇰#7 of 56
- #206Customer Support Plugin944 freelancers · 🇵🇰 #19Top 22%🇵🇰#19 of 75
- #450Communication Etiquette1,807 freelancers · 🇵🇰 #26Top 25%🇵🇰#26 of 66
- #475Gorgias1,588 freelancers · 🇵🇰 #49Top 30%🇵🇰#49 of 169
- #718Order Tracking2,668 freelancers · 🇵🇰 #49Top 27%🇵🇰#49 of 190
- #1,257Communications7,670 freelancers · 🇵🇰 #69Top 16%🇵🇰#69 of 401
- #1,308Phone Support5,089 freelancers · 🇵🇰 #114Top 26%🇵🇰#114 of 414