Freshea Mae G.

Rockstar Customer Support | Technical Support| Shopify VA Dropshipping

I am an experienced and versatile professional seeking an opportunity to use my extensive background in customer service and virtual assistance. Here's a summary of my skills and experience: - 5 years of experience in E-Commerce and Technical Support - Professional handling of customer inquiries through different channels - Order processing, cancellations, refunds, etc. - Creating and updating macros - Customer review management - Managing feedback and improvements for products, policies, and processes - Responding to chargeback in Shopify - Admin works with management such as reporting, scheduling, etc, - Resolving order disputes 🛍️💻✨ Expertise in Shopify e-commerce dropshipping! 🚀 Using tools like Gorgias, Zendesk, Gmail, Kijiji, Facebook Marketplace, Helpdesk, Recharge, Shipsurance, Reusely, and more! 📧📞🛠️ Whether you're looking for assistance with daily tasks, need support in managing customer interactions, or require precise data entry, I'm here to help. Let's collaborate to take your business to the next level!