Aleksandar B.

Greetings everyone! I help service-based businesses manage their clients, streamline operations, and improve revenue flow — combining sales, account management, and day-to-day coordination into one efficient system. My experience goes beyond handling leads — I work across the full client lifecycle, from first contact to payment and ongoing service. I specialize in: • Client communication & relationship management • Lead conversion and sales follow-ups • Accounts receivable (payments, collections, invoice follow-ups) • Scheduling and technician coordination • Identifying and resolving operational issues • CRM and workflow optimization I’ve worked in fast-paced service environments where efficiency, clear communication, and problem-solving directly impact revenue and client satisfaction. My background includes international experience in hospitality operations (Austria, Turkey, Montenegro), where I managed high service standards and daily operations, as well as quality control roles ensuring consistency across multiple properties. More recently, I’ve worked closely with service-based businesses, taking on responsibilities such as: • Managing incoming leads and converting them into clients • Handling billing, payment tracking, and follow-ups • Coordinating field teams and service schedules • Catching and correcting operational errors before they impact clients • Supporting overall business operations and workflow improvements I bring a hands-on, ownership mindset — not just completing tasks, but making sure everything runs smoothly from both the client and business side. If you’re looking for someone who can manage clients, support your team, and help keep your operations and revenue organized, let’s connect.