Victor W.

I have provided Enterprise and Business Level Support to Microsofts Customers for Exchange/ Exchange Online and Office 365 products. Responsible for the cases/calls that are assigned to me to provide the best possible support and resolve the issue efficiently. Responsibilities: Office 365 Administration and Deployment, Managing DNS records. Configuring Mailboxes with Office 365 and Clients (Outlook ActiveSync, Outlook Anywhere, Outlook Web Access). Planning, implementing, and troubleshooting email solution with Office 365. Deployment and configuration of Azure Active Directory Connect Sync issues for unified user management. Creating Transport Rules to meet clients' requirements for smoother mail flow. Applying compliance with Legal Hold, Archiving, Retention Policies, and Journaling Solutions. Mailbox Restoration and Data Restoration through EDiscovery Search operation, both through PowerShell and from the Graphical Interface. Outlook setup, and troubleshooting. Setup SharePoint and One Drive for Business Sync to sync files across various users Internal as well as External. Office 365 Installation and activation and Office 365 Deployment and Installation using ODT.