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Anjelou S.
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Anjelou S.

Shopify Customer Support Specialist | Email, Chat, Order Management

Running a Shopify store means dealing with customer tickets, order issues, refunds, tracking requests, and daily operational tasks that quickly eat up your time. I help e-commerce brands keep customer support fast, professional, and stress-free while keeping store operations organized behind the scenes. With 5+ years in customer support, 3 years as a virtual assistant, and $100K+ earned on Upwork with a 100% Job Success Score, I bring proven reliability, not guesswork. Here’s how I can support your business: Shopify Customer Support • Email and live chat support • Order tracking and delivery updates • Refunds, cancellations, exchanges • Customer issue resolution • CRM and helpdesk management Shopify Store Operations • Order fulfillment • Product listing updates • Basic theme edits • App installation and setup • Store maintenance E-Commerce Admin Support • Data entry • Email management • Research and administrative support • Workflow troubleshooting • Process organization Tools I’ve worked with: Shopify, Zendesk, Gorgias, HubSpot, Intercom, Freshdesk, Gmail, Slack, Google Workspace, Monday app If you need a dependable Shopify support specialist who communicates well, solves problems quickly, and helps your operations run smoothly, let’s talk.

🇵🇭Imus, Philippines$12/hr100% JSS3.94 (13)Since Dec 2020

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#43,068 / 412k
🇵🇭Country#7,601 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $6.8k

Total earnings
$121k

Billed in all: $126k

World#31,142 / 412k
🇵🇭Country#3,641 / 56.3k
Per project
$9.3k

$6.8k in the last 6 months

World#17,352 / 412k
🇵🇭Country#4,027 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
13

Across 19 contracts

5% fixed95% hourly
World#175,712 / 412k
🇵🇭Country#14,428 / 56.3k

Earnings, last 30 days

$126k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$124k$125k$126kNo dataOct 8Oct 23Nov 7

Read once a week before Nov 3, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 10% in Shopify Dropshipping

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Help Desk Software91 freelancers · 🇵🇭 #6Top 22%
  2. #167Intercom744 freelancers · 🇵🇭 #72Top 22%
  3. #231Shopify Dropshipping2,301 freelancers · 🇵🇭 #48Top 10%
  4. #264Troubleshooting1,460 freelancers · 🇵🇭 #89Top 18%
  5. #269Freshdesk1,321 freelancers · 🇵🇭 #152Top 20%
  6. #326Order Fulfillment1,928 freelancers · 🇵🇭 #241Top 17%
  7. #342Shopify Website Redesign2,433 freelancers · 🇵🇭 #8Top 14%
  8. #347Gorgias1,588 freelancers · 🇵🇭 #216Top 22%