Ryne L.

IT Helpdesk Engineer

12 years of IT Support / Technical Engineer Experience in the following: IT Helpdesk Operations and Technical Support System Configuration and Administration Microsoft 365 Expert (Exchange Online, SharePoint, Intune, Azure AD) Virtualization Platforms (VMware, Hyper-V) Networking Basics (TCP/IP, VLAN, DHCP, DNS, Subnetting) MSP Tools (Datto RMM, ConnectWise, IT Glue, SentinelOne) Scripting and Automation (PowerShell, Infrastructure as Code) Cloud and On-Premises Migration Expertise Documentation and IT Best Practices Frameworks I have used the following ticketing systems: - Connectwise Manage - Servicenow - Autotask - Jira - Zendesk I have used various monitoring tools such as: - PRTG Network Monitor - Solarwinds I have used the following Remote Management tools: - Connectwise Automate / ScreenConnect - Datto RMM - Ninja RMM - NAble

🇵🇭Quezon City, Philippines$13/hr100% JSS3.89 (7)Since Dec 2020

Earnings and projects

MRR

$0$0

Last 6 months ÷ 6

#52,719 / 412,022 / 412k

🇵🇭#7,617 / 56,319 / 56.3k

Revenue, last 30 days

$0$0

Total earnings

$75,388$75k

Billed in all: $79,119$79k

#52,719 / 412,022 / 412k

🇵🇭#7,617 / 56,319 / 56.3k

Per project

$6,853$6.9k

Projects, last 6 months

Across 3 contracts

0% fixed100% hourly

#209,850 / 412,022 / 412k

🇵🇭#28,963 / 56,319 / 56.3k

Projects in all

Across 16 contracts

0% fixed100% hourly

#192,417 / 412,022 / 412k

🇵🇭#16,201 / 56,319 / 56.3k

$79.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skills

Windows Server Server Virtualization DHCP Infrastructure Management Mac OS X Administration Project Management IT Asset Management

Ryne L.

Earnings and projects

Earnings, last 30 days

Skills