Maricar E.

I’m a detail-oriented Customer Experience & Operations Support Specialist with a strong background in customer communication, eCommerce product management, and virtual assistance. I help businesses build trust with their customers through clear communication, organized processes, and well-presented product information. Over the years, I’ve helped brands build better customer experiences by handling inquiries, maintaining online stores, creating detailed product content, and optimizing daily workflows for smoother operations. What I bring: - Strong communication and problem-solving skills, managing customer chats, emails, and help desk inquiries with empathy and efficiency to deliver fast, positive resolutions. - Experience creating product pages, FAQs, etc. - Process & Operations Support – I manage orders, supplier communication, and workflows to maintain efficient and seamless operations. - Proficiency in tools like Zendesk, Zoho, Shopify, and other tools for customer service and operations. If you’re looking for a reliable, detail-oriented support professional who can handle customer relations and assist with operations coordination seamlessly, I’d love to help your business run smoothly and your customers stay happy.