Rose Ann M.

Is your NDIS team spending too much time chasing missing staff documents, organising participant records, or preparing paperwork for an internal audit? I can help you keep your documentation organised, identify missing information, follow up outstanding records, and manage the administrative tasks that keep your operations running smoothly. 📋 How I Can Support Your NDIS Business 🔥 Staff Compliance Documentation ✅ Review staff files for missing, incomplete, or expired documents ✅ Track outstanding onboarding requirements and follow up on missing information ✅ Maintain staff compliance checklists and organised records ✅ Help keep documentation up to date based on your established procedures 🔥 Participant Documentation ✅ Organise participant records and onboarding documents ✅ Check documentation against provided checklists and requirements ✅ Prepare and update service agreements using your templates and instructions ✅ Assist with SDA/SIL service agreement updates using the applicable pricing information provided 🔥 Internal Audit Preparation ✅ Review files for completeness and identify documentation gaps ✅ Organise supporting documents and audit evidence ✅ Maintain document trackers, checklists, and follow-up records ✅ Help your team prepare and organise documentation for internal reviews 🔥 NDIS Administrative Support ✅ Review incident reports and support-worker progress notes for completeness ✅ Follow up on missing information or documentation that needs correction ✅ Maintain spreadsheets, records, and administrative trackers ✅ Assist with policy, procedure, and template updates under your direction ✅ Support ongoing documentation and compliance administration 🛠️ Tools & Systems I have experience using digital tools to collect information, organise records, and support administrative workflows, including: ✨Jotform ✨ Zapier ✨ Spreadsheets ✨ Wufoo ✨ GetResponse ✨ WhatsApp ✨ Visual Care I am comfortable learning new platforms and following a client's existing systems, templates, and procedures. ⚡ Why Work With Me? My approach is organised, detail-oriented, and process-driven. My background in engineering and process improvement has helped me develop a systematic way of reviewing information, spotting inconsistencies, and following tasks through to completion. I understand the importance of handling sensitive documentation carefully, keeping records organised, and asking questions when information is unclear rather than making assumptions. If you need reliable support with staff files, participant documentation, service agreements, or audit preparation, send me a message and tell me which tasks are taking up too much of your team's time. I'd be happy to discuss how I can help.