Jade D.
Email & SMS Marketing Manager / Retention Marketing Specialist
I MAKE THINGS WORK for the brands I partner with through Email Marketing and SMS Marketing that drive retention, engagement, and revenue growth. With 6+ years of experience working with multi-million dollar DTC eCommerce brands across the US, Canada, UK, and Australia, I build and manage high-performing lifecycle marketing programs that turn customer data into predictable revenue. I’ve successfully supported 100+ client accounts, delivering strong results through strategic planning, flawless execution, and continuous optimization. ✅ Platforms I Work With Klaviyo, Attentive, Postscript, Mailchimp, SMSBump ✅ E-commerce Expertise Shopify (reporting, analytics, retention performance) ✅ Work Setups Direct-to-brand and agency environments 🔥 CORE STRENGTHS (1) Manage and optimize Email Marketing and SMS Marketing programs end-to-end, improving engagement and retention across multiple brands. (2) Boost deliverability and overall program performance through best practices and continuous monitoring. (3) Analyze Klaviyo and Shopify historical data to project sales and set realistic growth goals for brands. (4) Use performance data to drive strategy, optimization, and execution across campaigns and automation flows. (5) Plan and maintain content calendars for email and SMS campaigns to ensure consistent communication and strategic timing. (6) Execute campaigns and lifecycle flows aligned with retention goals and customer journey stages. (7) Communicate with clients to present retention marketing strategies and business ideas, ensuring alignment with brand objectives and goals.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3k
Billed in all: $27,191$27k
$3k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 21% in Email Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #10PostScript24 freelancers · 🇵🇭 #2Top 42%🇵🇭#2 of 5
- #472Email Marketing Strategy2,223 freelancers · 🇵🇭 #45Top 21%🇵🇭#45 of 229
- #733Klaviyo2,875 freelancers · 🇵🇭 #104Top 25%🇵🇭#104 of 343
- #816Customer Retention2,511 freelancers · 🇵🇭 #330Top 32%🇵🇭#330 of 941
- #2,854Email Marketing13,760 freelancers · 🇵🇭 #653Top 21%🇵🇭#653 of 2,670
- #4,288Project Management18,568 freelancers · 🇵🇭 #963Top 23%🇵🇭#963 of 3,456