Bernadette A.

Passion and Commitment, that makes me unique from all candidates. I strongly believe that commitment goes beyond all the skills that you have. And passion drives you to be as responsible and as confident facing all the duties that was given to you. I have strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Enthusiastic and professional. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments. I am very much interested in building long-term client relationships to ensure success in every project I'm involved in. KNOWLEDGE AND SKILLS: Customer Service: -Empathy -Adaptability -Ability to use positive language -Clear communication skills Administrative: -Microsoft Office -Excel -Powerpoint -Google Docs -Google Spreadsheet -Google Drive -Google Calendar CRM: -Zoho -Hubspot ECommerce: -eBay -Shopify -Weedmaps -Webjoint Other Apps: -Zoom -Slack -Asana -Bria -Kixie -Hubstaff -Top Tracker -i3 -Ring Central -Skype