Ian R.

I drive delivery. As a hands-on program manager, product owner, and business process lead, I turn complex technology and operations work into shipped results, and I move the work forward in days, not months. I have spent five years as one of Upwork's Expert-Vetted consultants, the top one percent of talent, with a 100 percent Job Success Score and more than $600,000 earned. Before consulting I was a software engineer, then a technology executive at Fidelity Investments and Discovery, where I coordinated a $90 million technology budget and led global teams of up to 70. You get a delivery lead who has also sat in the executive seat, so the hard calls get made and the work still ships. Much of that work now involves AI. I help companies find the high-value AI use cases, put the right governance around them, and ship them into production rather than leaving them as pilots. I am a business-side AI leader who translates the use case, manages the delivery, and keeps it accountable to real outcomes. What that looks like in practice: - Rebuilt a medical device startup's delivery process and engineering culture, cutting product dry time about 35 percent and lowering cost of goods - Stood up PMO governance over an entire company project portfolio as VP of the PMO, spanning several acquired businesses - Added machine learning to an IoT medical device so telemetry that once needed manual review is processed automatically - Built AI match-day reporting for Major League Soccer production that consolidated crew surveys into a single summary, with governed AI search now underway for the US Department of Education - Led a US Census Bureau system through FedRAMP authorization to approval readiness I work with teams that want an operator, not a theory. Whether it is a product to build, a program to deliver, a process to streamline, a PMO to establish, or an AI initiative to get into production, tell me what you are working toward and I will tell you how I would get there. Ian Ratner Business Consultant | Upwork Expert-Vetted | 100% Success | $600k Earnings