Melinor L.

Thanks for being on my profile. I am very excited about the possibility of working with you! I hold a Bachelor’s Degree in English, major in Literature, and have 6 years of combined experience as an Executive Assistant and Customer Service Specialist, supporting different types of businesses and working with clients through phone, email, and live chat. Throughout my experience, I’ve developed strong communication, organization, problem-solving, and customer service skills. I take pride in being dependable, proactive, detail-oriented, and willing to go the extra mile to ensure customers receive exceptional service. Skills: - Email Support - Live chat - Phone handling - Social media managing - Order tracking - Managing customer's subscription - Managing reviews - Screening calls - Meeting and Event Arrangements - Basic Graphic Design Ability (Canva) - Preparing reports and financial data while maintaining the highest level of integrity - Familiar with Zendesk and other CRM systems and practices In addition to my upbeat personality, I bring my skills, strengths, and prior experience to deliver high-quality service and contribute to the success of your business. My clients’ feedback reflects my professionalism, dedication, and commitment to maintaining a high standard of work. If this caught your attention, feel free to send a proposal my way, and let’s work together!