Ello May E.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

🟢 Managed overall chargebacks and disputes on Shopify and PayPal for merchants, and effectively decreased the chargeback rate. 🟢 Dispute/chargeback and fraud analyst at a bank for two years, ensuring a high success rate for our clients in recovering their funds. 🟢 Underwrote loan applications by meticulously reviewing the bank statements and spending habits along with the credit score to decide whether the loan application is an approval. 🟢 Delivered top-notch customer support for five years on every front-end communication channel, including email, chat, and inbound and outbound calls. 🟢 Premium customer service with a heart.❤️ 🟢 Bachelor's graduate in Information Systems, achieving consistently high grades as evidence of my academic performance. 🟢 Acquiring proficiency in software tools is easy peasy. 🟢 People often say that I possess exceptional organizational skills and attention to detail.