Saptaswa D.

If you're a DTC brand owner watching visitors land on your Shopify store… only to leave without buying… I can help. In fact, if you're sitting on decent traffic but your conversion rate is stuck below 2%, I might just be the only CRO specialist on Upwork who can pinpoint exactly why your store is hemorrhaging sales and fix it without you spending another dollar on ads. Bold claim? Let me explain. My name's Saptaswa and I specialize in Shopify Conversion Rate Optimization for DTC brands. That means I don't just give you surface-level "best practices." I dive deep into your store's analytics, user behavior, customer psychology, and friction points using Google Analytics 4, heuristics analysis, UX/UI audits, review mining, customer surveys, heatmap analysis, session recordings, and even eye-tracking studies. Then I translate all that data into a clear, actionable CRO audit with a prioritized roadmap of A/B tests designed to move your conversion needle. Unlike most "CRO experts" who recycle generic advice, I actually do the research. Most freelancers will tell you to "add urgency" or "improve your product photos." But they won't show you why users are abandoning at checkout, or which specific element on your product page is killing trust. I will. Because I don't guess, I let the data and real user behavior guide every recommendation. Over the past 3 years, I've worked with 35+ DTC brands and unlocked over $1.9M in added revenue. Clients say I'm fast, obsessively responsive, and always deliver more than expected. Here's what a few have said: ⭐⭐⭐⭐⭐ "Shoutout to Saptaswa for being a CRO boss. He took the time to look over a quiz and quickly spotted multiple possible bottlenecks." — J. Powell ⭐⭐⭐⭐⭐ "He has helped me to increase the revenue of my site by 10-15%" — Max Haining Look. When you're trying to improve Shopify conversion rates, only four things matter: - Understanding where users drop off (and why) - Understanding your users (the friction points, what's on their mind, what makes them convinced, what are the concerns etc.) - Persuasion, trust, clarity, story-telling and a good offer - Testing systematically so you know what actually works And here's the thing : I'm one of the few CRO specialists who actually goes through this full process instead of just throwing random "optimizations" at the wall. I use a proven framework that starts with deep research, distills insights into strategy, and ends with prioritized A/B tests that deliver measurable ROI. When you work with me, here's what happens: - First, we'll get on a discovery call where I'll learn about your brand story, your customers, and your current store setup. - Then I'll conduct a comprehensive CRO audit using all the tools and methods I mentioned—GA4, heatmaps, session recordings, the works. You'll get a clear report showing exactly what's broken and a prioritized test roadmap. From there, we implement and track the wins. But here's the catch. I don't work with just anyone. To qualify, your Shopify store should be getting at least 50,000+ monthly visitors, and you need to be serious about testing and iterating. If you're not willing to invest in CRO, we're probably not a fit. Even then, I'm juggling projects both on and off Upwork. My schedule fills up fast, especially during Q4. If you're a DTC brand owner struggling with low conversions and want to squeeze more revenue from your existing traffic without throwing more money at ads - let's talk. Hit the invite button and tell me a bit about your store. I'll let you know if I can help.