Cathy N.
Customer Care Specialist: French - Spanish - English - Haitian Creole
🎉✅ Dear Hiring Managers, Thank you for taking the time to review my profile and learn more about me. ❤️ 👩🏽💼 Feel free to call me Cath I am delighted to introduce myself and share how my extensive experience and passion for customer service can benefit your team. ⭐⭐⭐⭐⭐ With over 8 years of expertise in the e-commerce and health industries. I am passionate about delivering exceptional customer support and excel at handling even the most challenging customer interactions with patience and professionalism. 🗣️ 📞 Languages: English French Spanish Haitian Creole 👩🏽💻 🖨️Skills and Software Knowledge: BPO Software RingCentral Eyebeam Salesforce Kustomer Gorgias Freshdesk Zendesk Slack Trello Zoom Google Docs Skype 🗃️ 🗄️Work Environment: I work from a dedicated, quiet office space equipped with a laptop and desktop with dual screens, USB headset Reliable fiber optic with RJ45 internet connection. My setup includes a power backup to ensure continuous productivity. There are no pets or distractions in my workspace, ensuring a professional and focused environment. 🫶🏽 In conclusion: 🧳 I am ready to bring my extensive experience and skills to your team. Feel free to reach out to discuss how I can contribute to your project's success. Let's schedule a meeting and explore how I can help you achieve your customer service goals. Looking forward to connecting with you! 📲 Cath. Customer Service Rep.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.2k
Billed in all: $2,534$2.5k
$718 in the last 6 months
Across 4 contracts
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Survey
Ranked by MRR among everyone on Upwork with the skill.
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- #69Survey307 freelancers · 🇭🇹 #1Top 22%🇭🇹#1 of 2
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- #535Freshdesk1,321 freelancers · 🇭🇹 #1Top 40%🇭🇹#1 of 1
- #588Trello2,262 freelancers · 🇭🇹 #1Top 26%🇭🇹#1 of 1
- #682Gorgias1,588 freelancers · 🇭🇹 #2Top 43%🇭🇹#2 of 4