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Chanise M.
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Chanise M.

Customer Retention| Operation Manager |Customer Support & Sales Expert

Chanise here, Your Customer Success & Retention Expert. Born and raised in Jamaica, with a love for people, arts, and culture. I have brought that love to my work life, allowing me to have a 12-year proven track record of Quality & Excellence. Coming from a Social Work background, I am equipped with unique skill sets that have allowed me to build and foster great relationships on and off Upwork when handling client and customer relationships. I am a reliable, enthusiastic, organized, and hard-working professional who is looking to serve you as a master communicator and multifaceted customer experience and operation expert. I am always keeping an eye out for ways to improve my knowledge base and leadership skills which is why I enjoy reading books like " Switch on your Brain", "How to Win Friends and Influence People", The "Go Giver" , As a man Thinketh", "Wired that Way".. and the list goes on. I am excited to find common ground with you and find out how I can help you move your company and its agenda forward, and most of all, I can't wait to get to know you even better. I look forward to connecting some more.

🇯🇲Kingston, Jamaica$18/hr100% JSS4.85 (13)Since Jan 2021

Earnings and projects

MRR
$2.9k

Last 6 months ÷ 6

World#13,516 / 412k
🇯🇲Country#23 / 1,010
Revenue, last 30 days
$2.8k

Last 6 months: $17k

World#13,708 / 412k
🇯🇲Country#26 / 1,010
Total earnings
$132k

Billed in all: $137k

World#27,869 / 412k
🇯🇲Country#81 / 1,010
Per project
$5.5k

$17k in the last 6 months

World#31,539 / 412k
🇯🇲Country#194 / 1,010
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇯🇲Country#240 / 1,010
Projects in all
24

Across 29 contracts

10% fixed90% hourly
World#116,630 / 412k
🇯🇲Country#156 / 1,010

Earnings, last 30 days

$137k+$2.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$134k$136k$138kOct 8Oct 23Nov 7

Skill rankings: Top 1% in Appointment Scheduling

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Hosting Online Meetings118 freelancers · 🇯🇲 #1Top 4%
  2. #26Zoom Video Conferencing725 freelancers · 🇯🇲 #1Top 4%
  3. #43LinkedIn Sales Navigator2,699 freelancers · 🇯🇲 #1Top 2%
  4. #46Appointment Scheduling3,126 freelancers · 🇯🇲 #1Top 1%
  5. #145Phone Communication6,538 freelancers · 🇯🇲 #4Top 2%
  6. #195Zendesk5,908 freelancers · 🇯🇲 #1Top 3%
  7. #259Online Chat Support11,527 freelancers · 🇯🇲 #4Top 2%
  8. #278Sales9,827 freelancers · 🇯🇲 #4Top 3%