Chanise M.
Customer Retention| Operation Manager |Customer Support & Sales Expert
Chanise here, Your Customer Success & Retention Expert. Born and raised in Jamaica, with a love for people, arts, and culture. I have brought that love to my work life, allowing me to have a 12-year proven track record of Quality & Excellence. Coming from a Social Work background, I am equipped with unique skill sets that have allowed me to build and foster great relationships on and off Upwork when handling client and customer relationships. I am a reliable, enthusiastic, organized, and hard-working professional who is looking to serve you as a master communicator and multifaceted customer experience and operation expert. I am always keeping an eye out for ways to improve my knowledge base and leadership skills which is why I enjoy reading books like " Switch on your Brain", "How to Win Friends and Influence People", The "Go Giver" , As a man Thinketh", "Wired that Way".. and the list goes on. I am excited to find common ground with you and find out how I can help you move your company and its agenda forward, and most of all, I can't wait to get to know you even better. I look forward to connecting some more.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $17k
Billed in all: $137,005$137k
$17k in the last 6 months
Across 29 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Appointment Scheduling
Ranked by MRR among everyone on Upwork with the skill.
- #5Hosting Online Meetings118 freelancers · 🇯🇲 #1Top 4%🇯🇲#1 of 4
- #26Zoom Video Conferencing725 freelancers · 🇯🇲 #1Top 4%🇯🇲#1 of 12
- #43LinkedIn Sales Navigator2,699 freelancers · 🇯🇲 #1Top 2%🇯🇲#1 of 8
- #46Appointment Scheduling3,126 freelancers · 🇯🇲 #1Top 1%🇯🇲#1 of 41
- #145Phone Communication6,538 freelancers · 🇯🇲 #4Top 2%🇯🇲#4 of 113
- #195Zendesk5,908 freelancers · 🇯🇲 #1Top 3%🇯🇲#1 of 139
- #259Online Chat Support11,527 freelancers · 🇯🇲 #4Top 2%🇯🇲#4 of 219
- #278Sales9,827 freelancers · 🇯🇲 #4Top 3%🇯🇲#4 of 159