Jericho A.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi! Jericho here. I am currently a tech support specialist handling VPN and DNS accounts. Prior to that, I have also worked as a marketing professional for 2 years as well. Since customers are the top priority in my past and current jobs, it has honed me to be very keen with details, expecially when there are irate cliants that needs to be handled. I believe I am well-equipped to handle tasks that require customer service may it be through chat or even when handling phone calls. I am also very flexible and can work any time of the day. I specialize in the following: 1. Chat and email support 2. Different customer support softwares such as Zendesk, Zopim and Help scout 3. Handling difficult customers 4. Working under pressure Customer service is a skill that I have worked on and mastered as well. I am very much used to talking to talking to clients and guests of different nationalities due to the international reach of my current work. Attention to detail is a trait that I have that I am very proud of, being keen to every thing even with the small details will help me do my job with very minimal errors is very critical. I am flexible and very adaptive to any situation and to follow instructions given to me. I strongly believe that my knowledge and experiences will make me capable of the job.