Mae Ann D.
Customer Service
Hi! I’m Mae — a reliable, All-Around Virtual Assistant with over 14 years of experience supporting executives and e-commerce businesses. I specialize in keeping things organized and running smoothly behind the scenes. From inbox and calendar management to customer support, review handling (Trustpilot, Google), scheduling, and day-to-day operations, I make sure nothing gets missed so you can focus on growing your business. I’m calm, professional, and consistent—especially when handling customer communication, sensitive issues, or repetitive but important tasks. I follow SOPs closely, maintain brand tone, and take pride in being dependable and proactive. I’m also comfortable using tools like Google Workspace, Slack, Notion, Make, CRM systems, and AI tools like ChatGPT to work efficiently. I’m looking for long-term collaborations where trust, clear communication, and reliability matter. If you need someone who treats your business like their own and shows up every day ready to support you, I’d love to connect.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $16,081$16k
$12k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Canva
Ranked by MRR among everyone on Upwork with the skill.
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- #115Logistics Management1,496 freelancers · 🇵🇭 #32Top 8%🇵🇭#32 of 425
- #123Notion2,323 freelancers · 🇵🇭 #24Top 5%🇵🇭#24 of 538
- #129Order Fulfillment1,928 freelancers · 🇵🇭 #88Top 7%🇵🇭#88 of 1,262
- #153Gorgias1,588 freelancers · 🇵🇭 #84Top 10%🇵🇭#84 of 895
- #210Airtable2,685 freelancers · 🇵🇭 #19Top 8%🇵🇭#19 of 331
- #260Amazon FBA3,904 freelancers · 🇵🇭 #38Top 7%🇵🇭#38 of 710
- #626Canva17,402 freelancers · 🇵🇭 #229Top 4%🇵🇭#229 of 6,542